GDPR Compliance

Last Updated: September 2026

Our Commitment to GDPR

Fern-crane is committed to compliance with the General Data Protection Regulation (GDPR) for all individuals located in the European Economic Area (EEA). This page outlines the specific rights and protections available to you under GDPR.

Data Controller

Fern-crane acts as the data controller for personal data collected through this website. As the data controller, we determine the purposes and means of processing your personal data.

Contact details:
Fern-crane
147 Lakeshore Drive
Thunder Bay, ON P7B 5E4
Canada
Email: info @ fern-crane.com

Your Rights Under GDPR

As a data subject in the EEA, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, including:

• The data is no longer necessary for the purpose for which it was collected
• You withdraw your consent and there is no other legal basis for processing
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on our legitimate interests, including profiling. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. We do not currently engage in automated decision-making.

Lawful Bases for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Data Transfers Outside the EEA

As we are based in Canada, your personal data may be transferred outside the EEA. Canada has been recognized by the European Commission as providing an adequate level of data protection. For any transfers to other countries, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods depend on the nature of the data and the purposes for processing. You may request details about our retention periods at any time.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: info @ fern-crane.com

We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by two months, but we will inform you of any such extension.

Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. You may contact the supervisory authority in your country of residence, place of work, or where the alleged infringement occurred.

Updates to This Information

We may update this GDPR information from time to time. We encourage you to review this page periodically for any changes.